![]() ![]() The lawsuit, filed in Northern California district court, alleges that the low-profile, butterfly-switch keyboards in 2015-and-later MacBook and 2016-and-later MacBook Pro models are "prone to fail," resulting in "non-responsive keys" and other issues, according to court documents obtained by MacRumors. Saving this email and/or the Case ID is strongly recommended so any future service or appointments can access this initial appointment.įinished! Now just show up on time with your Apple product and any necessary associated items.Apple has been hit with a class action lawsuit over "defective" keyboards in recent MacBook and MacBook Pro models. There are links to “Manage my reservations,” “Driving directions and map,” reminders of what you need to do before the appointment, and your Case ID. You’ll receive an eMail at the address listed with your Apple ID. Also note the “Before you come in” suggestions and complete them. Note that you can Reschedule or Cancel your appointment in this window. choose the desired date and time and a window will open confirming your appointment.click on a date to find what times are available.click on that time and a window will open up showing available dates and times.click on “Distance” to find the closest Apple Stores, and those stores will be listed along with the first available appointment time.in the “Search location” field, enter your Full address or city or ZIP code.click on “Visit the Genius Bar” (or other category as needed).click on one of the specific hardware issues (or “The topic is not listed”).click on “Hardware Issues” (or other category as needed).click on “Mac Notebooks” (or other category as needed). ![]() click on “Mac” (or other category as needed).How to make a free Genius Bar appointment: ![]()
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